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Terms

Terms and Conditions

Reader terms for paid plans, billing provider handoffs, group seats, gift subscriptions, referrals, and acceptable use.

Payment terms
Dodo checkout terms apply at payment
EN / global
Subscriptions and checkout

Checkout is hosted by Dodo Payments. Prices, taxes, currency display, discounts, renewals, refunds, and payment confirmation are shown before payment.

Groups, gifts, and referrals

Group seats work only while the group subscription is active. Gift subscriptions are 12-month non-renewing purchases. User referrals are separate from Affonso affiliates.

Provider diagnostics

Haze may inspect provider evidence for diagnostics, billing support, fraud controls, and entitlement reconciliation without exposing payment card numbers or provider secrets.

Request checklist
Support intake

Plan, checkout, group, gift, or referral surface involved.

Public receipt, portal state, or entitlement state if available.

The account email connected to the disputed access or billing event.